Terms & Conditions

Quotes and offers

Quotes are based on the information and condition you provide and are valid for the item as described. The quoted price is what we pay when the item we receive matches the stated condition. If the item differs, we may revise the offer (up or down) and give you the chance to accept or decline.

Inspection and revised offers

All items are inspected after we receive them. If a revised offer is declined, we return the item free of charge, with limited exceptions — including account- or ID-locked devices, carrier-blacklisted devices, items not listed on our site, and change-of-mind after sending — where return shipping may be the customer’s responsibility.

Payment

Payment is issued after inspection by your chosen method (Interac e-Transfer, PayPal or cheque), or in cash on local pickup. We aim to pay within about 2 business days of receiving your item, though busy periods may take longer.

Shipping and insurance

Prepaid shipping labels are provided for eligible orders. Shipments include standard coverage of $100.00, subject to the carrier’s approval of any claim. Additional insurance can be arranged in advance and is deducted from your offer. You are responsible for packing items securely.

Eligibility

Pricing is intended for the Canadian market. We do not purchase items that are account-locked, carrier-blacklisted, under a financial obligation, or too damaged to test. Please do not send unapproved or unlisted items, as we cannot guarantee return shipping on those.

Changes to these terms

We may update these terms from time to time. The version shown here applies to orders placed while it is posted. For questions, contact support@justflipit.ca.